Retro Guestbook
RETRO GUESTBOOK

Delete your account and data

You can request deletion of your Retro Guestbook account and associated data here, even if you no longer have the app installed. No account sign-in is required to submit a request. We verify ownership before deleting anything.

In the iPhone app, sign in, open the account menu, choose Delete account, confirm your account email and submit the request. You do not need to send an email. Support completes confirmed requests within seven days and emails a completion confirmation. The email option below remains available if you cannot use the app.

Email an account deletion request

If an email app does not open, send your request directly to support@retroguestbook.com.

If you cannot use the app

  1. Email from the address you use for Retro Guestbook, with the subject “Delete my Retro Guestbook account.” If you cannot use that address, tell support so we can help verify ownership.
  2. State that you want your account and its associated data deleted. Do not include your password.
  3. Support will verify ownership, explain any information that must be retained, and confirm when the request is completed. You can email the same address for request status.

What is removed

Account deletion removes your profile and sign-in access, associated event details and guest lists, and stored greetings, photos, recordings, generated films and archives. It also ends the guestbook services associated with the account. Download any available keepsakes you want to retain before requesting deletion.

Copies you or other people have already downloaded or shared are outside the account and are not removed from those recipients’ devices or storage services.

Limited retention

Routine database backups rotate within seven days. Minimal text-message opt-out records may remain until you opt back in or they are no longer needed to honor the preference. If specific records must be kept for a legal or security obligation, support will identify those records, the reason, and the applicable retention period in its response.

Guest data requests

If you left a message or were added to a guestbook without having an account, you can still contact support@retroguestbook.com to request deletion of your own information. Identify the event and provide only the information needed to locate your data. We verify your connection to that data before acting.